The Althoff Hygiene Program

Your health, and that of our employees, is our highest priority, so we have prepared all necessary safety measures and will be a prudent host to you.

During the past weeks a team of experts has been working intensively on the "BE WELL" hygiene programme by the Althoff Hotels. It is a matter of the heart for us to offer you the greatest possible security and excellent service during your stay in our hotels

It is inevitable that some measures will result in a reorientation of our offers, we have modified catering offers, will have to comply with official regulations for your event and will have alternative programs for the spa. We ask for your understanding in advance.

With the following measures we will do everything to protect you, our valued guests, our team and all friends of the Althoff Hotel Fürstenhof.

• Mandatory mouthguards for employees in contact with guests
• Face masks are provided for our guests on request
• Hand disinfection dispensers in public areas (lobby, restaurants, bar, elevators)
• Disinfection dispenser at the reception and toilets
• Distance markings (at least 1.5 metres distance) at the places in the hotel with an increased number of guests
• Hourly disinfection of contact surfaces (door handles, elevator call button, counter surfaces at receptions etc.)
• Regular ventilation of public areas
• Maximum number of two persons for simultaneous use of the lift (except for persons travelling together)
• Attention is drawn to hygiene rules of conduct through notices at central points
• due to official order no use of the sauna; swimming pool, fitness room and beauty & wellness are at your disposal

• Only one signature on arrival, if you have already submitted all guest data online
• We recommend a cashless payment if possible
• Disinfection of room keys and cards

• A room seal is placed at the entrance, a minibar seal is placed at the minibar. This makes it clearly visible that no other person has opened the room / minibar in the meantime
• Surface disinfection of the guest rooms in consultation with the guest
• Regular disinfection of door handles, light switches, handrails on stairs etc. at high frequency
• Equipment such as magazines, writing utensils, decorative cushions or plaids must be removed from the rooms until further notice
• Cleaning productswith Dr. Schnell certificate